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Shipping Policy
Last updated: 4/21/2025
1. Digital Services
NutriCheck is a digital service platform that provides AI-powered nutrition tracking and health recommendations. As such, we do not ship physical products.
2. Digital Delivery
Upon completion of your payment:
- You will receive an email confirming your payment and providing instructions for accessing your NutriCheck beta account
- Access to our digital services will be provided through our website and/or mobile application
- Your access will be granted within 24 hours of successful payment processing
3. Access Issues
If you experience any issues accessing our digital services after payment:
- Check your email inbox and spam folder for access instructions
- Contact our customer support team at nutricheck.business@gmail.com
- Response time for access issues is typically within 24 hours
4. User Responsibilities
It is the user's responsibility to:
- Provide an accurate and valid email address during registration
- Ensure you have a compatible device and internet connection to access our services
- Keep your login credentials secure
5. Updates and Maintenance
Our digital services may occasionally be unavailable due to system updates or maintenance. We will make reasonable efforts to notify users in advance of any scheduled maintenance.
6. Contact Information
For any questions regarding our shipping policy or digital service delivery, please contact us at nutricheck.business@gmail.com.